Useful answers before you enquire.

We accept enquiries across the UK. Availability, travel time, accommodation or access costs depend on location and are stated before booking. EU-based clients may commission work for properties located in the UK.

Published prices are starting guides. Most projects fall between £300 and £1,500, but the final quotation depends on size, condition, scope, timing, location, equipment and staffing.

Yes. PUREVALE accepts B2C enquiries from householders and B2B enquiries from companies, landlords, agents, hosts and property managers.

No. It is a request for assessment. A booking is confirmed only when scope, price, timing and any deposit are accepted in writing.

Yes, where the service property is in the United Kingdom and the contracting and payment arrangements are accepted. We do not claim routine on-site cleaning coverage outside the UK.

We will explain material differences as soon as reasonably possible. Additional work or time requires approval; otherwise we complete the agreed scope where practical.

No. Permanent damage, ageing, discolouration and some contamination cannot be safely removed. We use reasonable care and explain material limitations.

Call +44 7862 611476 as early as possible. Full cancellation and rescheduling rules are set out on the Cancellation Policy page.